FAQ

 How fresh is the coffee?

Once we receive your order, we will roast it within 24 hours and ship it so your coffee arrives to you as fresh as possible. 

How long will it take for me to receive my order?

Perth metro orders placed before 11am will receive their order next business day with Express Post and 1-2 days with Standard Shipping. After 11am it will be within 2 business days for Express Post. The rest of the country will be between 3 and 6 business days, unless you select Express Shipping at the checkout. Express shipping will arrive within 1-2 business days in capital cities or within 3 business days elsewhere depending on Australia Post's terms. Our shipping is via Australia Post throughout Australia.

When will my pick up order be ready?

All orders placed by 11am will be packed the same day and be ready for pick up from 6am the next day during our business hours. Orders placed after 11am will be roasted the next day for pick up the following business day. A confirmation email or text message will be sent once your order is ready for collection.

How much is shipping?

All orders under $40 in Western Australia have have a flat rate of $5 for parcel post and $7 for Express Shipping. All orders of $40 or more qualify for free Standard Shipping and $2 for express.

For the rest of Australia, orders under $40 are $7.50 Standard shipping and $9 for Express. All orders of $40 or more qualify for free Standard Shipping and $2 for express.

I want to sign up and become a customer but I can't seem to find where to do it?

Once you have placed your first order with us, you will be asked if you would like to join. This means you don't have to enter your details more than once, making reordering even easier.

Do you offer subscription options for coffee?

Absolutely! Whether you need a bag a week, every two week or once a month, we have a subscription option for you. You can also pause, restart and cancel through our subscription portal.