1. How fresh is the coffee?
Once we receive your order, we will roast it within 24 hours and ship it so your coffee arrives to you as fresh as possible.
2. How long will it take for me to receive my order?
Perth metro orders placed before 11am will receive their order within 2 business days, after 11am it will be within 3 business days for delivery. The rest of the country will be between 3 and 6 business days, unless you select Express Shipping at the checkout. Express shipping will arrive within 1-2 business days in capital cities or within 3 business days elsewhere depending on Australia Post's terms. Our shipping is via Australia Post or Fastway Couriers within Perth Metro.
3. When will my pick up order be ready?
All orders placed by 11am will be roasted the same day and be ready for pick up from 7am the next day during our business hours. Orders placed after 11am will be roasted the next day for pick up the following business day. A confirmation email will be sent once your order is ready for collection.
4. How much is shipping?
All orders under $100 in Western Australia have have a flat rate of $5.00 and free Standard Shipping over $100, while Express Shipping will cost just $5.00.
For the rest of Australia, orders under $100 are $7.50 Standard shipping and Express Shipping is just $9.00.
All orders Australia wide have free Standard Shipping over $100.
5. I want to sign up and become a customer but I can't seem to find where to do it?
Once you have placed your first order with us, you will be asked if you would like to join. This means you don't have to enter your details more than once, making signing up even easier.